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ShoreTel offers organizations of all sizes more than mere VoIP services: rather, ShoreTel delivers a complete VoIP business phone system that integrates voice, unified communications (UC), and contact center capabilities. Unlike many providers, ShoreTel’s VoIP telephone system is an all-in-one business communications solution; one that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems.

UC Platform ShoreTel’s unique purpose-built voice architecture provides a rich feature set and highly reliable distributed voice services, delivering complete business communications that scale with plug-and-play ease.

User Applications ShoreTel's business VoIP solution combines voice, video, and IM communications, along with contact center capabilities, in one intuitive desktop and mobile interface to create a common set of capabilities for users across an organization.

System Management Within a single interface, and from anywhere they have web access, IT staff can manage the capabilities of the entire VoIP business phone system. Targeted add-ons enable call flow handling, IVR scripts, and other more specialized features.

IP Phones Docks ShoreTel’s business VoIP phone systems offers IP phones to suit every type of user: from executive to remote office worker; operator to call center supervisor. For ultimate convenience, check out the ShoreTel Dock, which turns Apple iPhones and iPads into the first desk phone for the mobile generation.

Cloud Phone Services ShoreTel’s cloud-based business phone systems offer companies of all sizes proven and secure VoIP unified communications and contact centers. Easy integration with leading CRM and ERP solutions allows organizations to leverage their most valuable assets: people and information.

Open Integration ShoreTel’s distributed architecture includes an array of open interfaces (APIs) and pre-built connectors that integrate with third-party information and applications, enabling organizations to leverage their most valuable assets: people and information.

ATSI Business Communications Systems